No backups, sounds like this person has a website and uses this email for their business, so as long as they are using Google workspace or something then they can repoint the domain at least. Sounds like they should have consulted an IT person about their IT previously. When it comes to business, don’t mess around - especially when you can’t afford to pay your mortgage or get into your bank or whatever.
But tbh you should be able to get around most roadblocks, like the bank for example, by getting on the phone with them. Or going in person. Just a pain in the ass more than anything.
An individual who uses Google services for personal, non-commercial purposes outside of their trade, business, craft, or profession. This includes “consumers” as defined in Article 2.1 of the EU Consumer Rights Directive. (See business user)
Google is usually fine with it anyway, but I assume they would stop ignoring it for cases where lawyers are involved.
No backups, sounds like this person has a website and uses this email for their business, so as long as they are using Google workspace or something then they can repoint the domain at least. Sounds like they should have consulted an IT person about their IT previously. When it comes to business, don’t mess around - especially when you can’t afford to pay your mortgage or get into your bank or whatever.
But tbh you should be able to get around most roadblocks, like the bank for example, by getting on the phone with them. Or going in person. Just a pain in the ass more than anything.
By the look of it, it seems he was using a personal gmail for business, which a violation of the terms of service on its own.
Now that I did not know. What term does it violate? I see new businesses do that all the time.
https://policies.google.com/terms/definitions?hl=en-US&hl=en-GB defines consumer as
Google is usually fine with it anyway, but I assume they would stop ignoring it for cases where lawyers are involved.