Ling joined NPA in 2022 as a casual cleaner, then cook and was moved into the baby room as an educator in July 2024. She had not completed basic childcare qualifications.

Ling was also well connected within NPA. She was living with Josie Nona, the woman overseeing the organisation’s four childcare services in the region, when she was promoted to the baby room.

Josie Nona’s mother sits on the NPA board and they are related to the CEO. The NPA’s chair is Josie’s cousin, Ugari Nona.

Because despite being completely unqualified she knew the right people.