• grue@lemmy.world
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        3 hours ago

        It’s not that “excellent.” It’s just ‘for the evulz’ mustache-twirling comical villainy, which ends up downplaying what’s actually important to know about enshittification, which is how self-serving and abusive it is. When companies enshittify products and services, they’re not just making them worse; they’re specifically making them more exploitative.

        A lot of the examples shown in the video – cutting holes in socks, sawing off a chair leg so it wobbles, drying out a marker, etc. – are not enshittification. Enshittification is stuff like putting spyware in devices so that you double-dip on the purchase price and the value of the data, or turning products (as opposed to services) into a subscription. Stuff that extracts unearned value from the customer.

        It touches on it in the latter part of the video, but for the most part misses the mark.