It’s the Apple approach: Implement consumer-friendly policies only in regions that require it by law. Apple mostly do it with software though, for example only allowing third-party app stores in EU and Japan.
Plenty of US companies do something similar with subscriptions too. California mandates that any subscription you create online must also be cancellable online, and so some companies (like New York Times, SiriusXM, gyms) only show their simple online cancelation flow to Californians. Everyone else must jump through hoops like use live chat, call them, cancel in person, etc.
It’s the Apple approach: Implement consumer-friendly policies only in regions that require it by law. Apple mostly do it with software though, for example only allowing third-party app stores in EU and Japan.
Plenty of US companies do something similar with subscriptions too. California mandates that any subscription you create online must also be cancellable online, and so some companies (like New York Times, SiriusXM, gyms) only show their simple online cancelation flow to Californians. Everyone else must jump through hoops like use live chat, call them, cancel in person, etc.
While that’s not great, at least Apple’s software can be changed later. How do you retroactively add a battery to a console?
When Apple was forced by the EU to use USB-C, they didn’t make a non-US and a US phone; everyone got the same port.